![]() ![]() If you still can’t find your Secret Key, contact 1Password Support. To do so, just open Safari browser on your PC and click 'Safari' tab on the menu bar. If you’ve lost access to a device, learn how to regenerate your Secret Key. If you don’t have one of those, but you belong to a family or team account, ask a family organizer or team administrator to recover your account. a browser you’ve used to sign in to your account before.the 1Password app on any device where you’re already signed in to your account.To find your Secret Key, you’ll need one of the following: We don’t have a copy of your Secret Key or any way to recover or reset it for you. Start by downloading and installing 1Password from the Mac App Store (macOS)or the AgileBits website the company behind 1Password. Before 1Password can be used in the browser, the desktop app must first be installed. Image by Jeff Shibasaki / Master Your Website. It protects your account together with your 1Password account password, which only you know. Step 1: Download 1Password 1Password has apps for every platform. If you unlock 1Password with your identity provider, you won’t have an Emergency Kit. If you’re part of a team that uses 1Password Business, and you can’t find an Emergency Kit saved on your device, Emergency Kits may be turned off for your team. If you don’t remember saving your Emergency Kit, look in your Downloads folder for a PDF file named “1Password Emergency Kit”. You can find your Secret Key and Setup Code in your Emergency Kit, which may be saved on the device you used to create your 1Password account. Find your Secret Key in your Emergency Kit ![]() To make sure you can always access your account, set up the 1Password apps and download your Emergency Kit. ![]() You won’t be able to find your Secret Key in Safari unless you sign in to your 1Password account at least once every 7 days. If you use Safari on a Mac (see 1Password for Safari, ahead), you can't install an extension directly instead, you must download and install the free. ![]()
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